A collection of technical support questions and answers for soundcards based on Aureal's Vortex 2 chip.
Many questions and answers are provided courtesy of Aureal but are not the official position of Aureal Inc.
In most cases, you can remove the drivers completely in one easy step. Go to Control Panel | Add/Remove Programs. Select your sound card from the list, and click the Add/Remove button. This will remove the drivers and prompt you to reboot your computer.
If you are updating drivers, make sure you have already downloaded and unzipped the new drivers before rebooting. Reboot and when Windows finds new hardware, point to where the drivers were unzipped.
If you are removing the drivers and the sound card, do not reboot the system. Click No and got back to the Windows desktop. Select Start | Shut Down | Shut Down the Computer. When the computer is turned off, you can safely remove the sound card. - Updated: November 29, 1999