3DsoundSurge FAQ Manager v1.0: Vortex 2 Technical Support FAQ


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3DsoundSurge FAQ Manager Version 1.0

F.A.Q: Vortex 2 Technical Support FAQ

A collection of technical support questions and answers for soundcards based on Aureal's Vortex 2 chip. Many questions and answers are provided courtesy of Aureal but are not the official position of Aureal Inc.

1. AC3/DVD: Is there any way to use a hardware DVD decoder and have the Vortex 2 board do the 4 speaker output?

2. DOS: How do I disable Sound Blaster emulation?

3. DOS: How do I disable the Sound Blaster Pro emulation permanently?

4. DRIVERS: What are reference drivers and why should I use them?

5. EAX: Does this card support EAX?

6. ERRORS: Why is A3D failing to initialize on all my games?

7. ERRORS: Why does the Wavetracing Demo report that I don’t have a Vortex 2 chipset and that reflections will not be enabled?

8. ERRORS: What is the bass problem I’ve heard about on the Vortex 2-based cards?

9. ERRORS: Why does my system lock when the AU30DOS.COM line executes?

10. ERRORS: Why doesn’t this card work well with motherboards that use the VIA MVP3 chipset?

11. ERRORS: I am getting a Blue Screen with an error in VXD AU30CORE(01) after installing the latest Vortex 2 Reference Drivers. What can I do?

12. ERRORS: My games are crashing with DirectX7. Whats up?

13. ERRORS: My Diamond Monster Sound MX300 exhibits problems after switching from the MX300 drivers to the reference drivers. What can I do?

14. EQUALIZER: Can the multiband equalizer be used discretely between the front and rear channels to compensate for the different speakers?

15. EQUALIZER: How do I get bass and treble controls?

16. INSTALL: I have an IBM 300GL or Sony VAIO USB and my system hangs during Vortex driver installation. What can I do?

17. INSTALL: My Vortex/Vortex 2 board won't install properly with the latest drivers. What can I do?

18. INSTALL: How do I remove / update drivers?

19. JOYSTICKS: What joysticks and other game controllers are known not to work on the Vortex 2 products?

20. JOYSTICK: How can I get joystick acceleration on my Vortex 2 board?

21. JOYSTICK/MIDI: Can you use a MIDI daughtercard and the MS feedback sticks at the same time or will there be conflicts?

22. MIDI: Will users be able to seleect preset reverbs and/or create reverb setting for playing MP3s or MIDI files?

23. MIDI: Will the Vortex 2 MIDI implementation support any kind of sysex?

24. MIDI/DLS: Why am I not getting any sound from my wavetable daughterboard?

25. MIDI/DLS: How do I load a different wavetable set at boot time?

26. MIDI/DLS: Why does DirectX 6.1 Diagnostics say that the Vortex wavetable does not support DLS?

27. MIDI/DLS: How do I download new sound banks to my card?

28. MIDI/DLS: Is there a limit to the size of sound banks I can download?

29. MIDI/DLS: Why does loading some DLS files cause my system to crash?

30. MIDI/DLS: Is there a patch editor available for Vortex 2-based cards?

31. MIDI : Does the Vortex II offer a connector for a MIDI daugher board?:

32. MIDI: Can I use my external wavetable card and an external midi device at the same time? Is this a driver issue or does an external midi device have to be physically pluged into the Vortex 2 board for the option of a second midi port to be available? (like how it is able to detect which audio out jack is being used).

33. MIDI: I have a wavetable daughterboard. Since I won't be needing the Vortex2's midi capabilities, is there anyway to completely disable it and recover the memory by unloading the sample midi set?

34. MIDI: The Vortex 2 supports both a waveblaster header as well as a joystick midi port. Are these separately addressable (appear as separate ports) to a sequencer or are they ganged together?

35. MIDI: What is the general memory size of the Vortex II for downloaded instruments?

36. MIDI: When I play MIDI files using the Vortex 2 wavetable I get four speaker playback but when I hook up a wavetable daughterboard the MIDI files only playback on 2 speakers. Is that normal?

37. NT: Why does sound go away under Windows NT 4.0 on my multi-processor machine?

38. OUTPUT: Why does audio from my wavetable daughterboard, MIC input, LINE IN input, and AUX input only play out to the front two speakers when I am in quad mode?

39. OUTPUT: What is the difference between Quad mode and 2-Speaker modes?

40. RECORDING: Why am I having trouble recording from my LINE IN and MIC jacks?

41. S/PDIF: The S/PDIF port is treated as just a simple output for the front channels during normal usage (not dvd playback). Does Aureal plan to send the 4 speaker channels through the S/PDIF port in AC-3 Dolby Digital 2/2 mode or even 3/2 mode(front/rear) to allow a S/PDIF connection to a Dolby Digtal home theatre setup to use four speakers?

42. SPDIF: I installed the 2040 reference drivers and now my SPDIF out is not working. What can I do?

43. My question was not answered here – whom do I contact for support?

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A collection of technical support questions and answers for soundcards based on Aureal's Vortex 2 chip. Many questions and answers are provided courtesy of Aureal but are not the official position of Aureal Inc.: 1. AC3/DVD: Is there any way to use a hardware DVD decoder and have the Vortex 2 board do the 4 speaker output?; 2. DOS: How do I disable Sound Blaster emulation?; 3. DOS: How do I disable the Sound Blaster Pro emulation permanently?; 4. DRIVERS: What are reference drivers and why should I use them?; 5. EAX: Does this card support EAX?; 6. ERRORS: Why is A3D failing to initialize on all my games?; 7. ERRORS: Why does the Wavetracing Demo report that I don’t have a Vortex 2 chipset and that reflections will not be enabled?; 8. ERRORS: What is the bass problem I’ve heard about on the Vortex 2-based cards?; 9. ERRORS: Why does my system lock when the AU30DOS.COM line executes?; 10. ERRORS: Why doesn’t this card work well with motherboards that use the VIA MVP3 chipset?; 11. ERRORS: I am getting a Blue Screen with an error in VXD AU30CORE(01) after installing the latest Vortex 2 Reference Drivers. What can I do?; 12. ERRORS: My games are crashing with DirectX7. Whats up?; 13. ERRORS: My Diamond Monster Sound MX300 exhibits problems after switching from the MX300 drivers to the reference drivers. What can I do?; 14. EQUALIZER: Can the multiband equalizer be used discretely between the front and rear channels to compensate for the different speakers?; 15. EQUALIZER: How do I get bass and treble controls?; 16. INSTALL: I have an IBM 300GL or Sony VAIO USB and my system hangs during Vortex driver installation. What can I do?; 17. INSTALL: My Vortex/Vortex 2 board won't install properly with the latest drivers. What can I do?; 18. INSTALL: How do I remove / update drivers?; 19. JOYSTICKS: What joysticks and other game controllers are known not to work on the Vortex 2 products?; 20. JOYSTICK: How can I get joystick acceleration on my Vortex 2 board?; 21. JOYSTICK/MIDI: Can you use a MIDI daughtercard and the MS feedback sticks at the same time or will there be conflicts?; 22. MIDI: Will users be able to seleect preset reverbs and/or create reverb setting for playing MP3s or MIDI files?; 23. MIDI: Will the Vortex 2 MIDI implementation support any kind of sysex?; 24. MIDI/DLS: Why am I not getting any sound from my wavetable daughterboard?; 25. MIDI/DLS: How do I load a different wavetable set at boot time?; 26. MIDI/DLS: Why does DirectX 6.1 Diagnostics say that the Vortex wavetable does not support DLS?; 27. MIDI/DLS: How do I download new sound banks to my card?; 28. MIDI/DLS: Is there a limit to the size of sound banks I can download?; 29. MIDI/DLS: Why does loading some DLS files cause my system to crash?; 30. MIDI/DLS: Is there a patch editor available for Vortex 2-based cards?; 31. MIDI : Does the Vortex II offer a connector for a MIDI daugher board?:; 32. MIDI: Can I use my external wavetable card and an external midi device at the same time? Is this a driver issue or does an external midi device have to be physically pluged into the Vortex 2 board for the option of a second midi port to be available? (like how it is able to detect which audio out jack is being used).; 33. MIDI: I have a wavetable daughterboard. Since I won't be needing the Vortex2's midi capabilities, is there anyway to completely disable it and recover the memory by unloading the sample midi set?; 34. MIDI: The Vortex 2 supports both a waveblaster header as well as a joystick midi port. Are these separately addressable (appear as separate ports) to a sequencer or are they ganged together?; 35. MIDI: What is the general memory size of the Vortex II for downloaded instruments?; 36. MIDI: When I play MIDI files using the Vortex 2 wavetable I get four speaker playback but when I hook up a wavetable daughterboard the MIDI files only playback on 2 speakers. Is that normal?; 37. NT: Why does sound go away under Windows NT 4.0 on my multi-processor machine?; 38. OUTPUT: Why does audio from my wavetable daughterboard, MIC input, LINE IN input, and AUX input only play out to the front two speakers when I am in quad mode?; 39. OUTPUT: What is the difference between Quad mode and 2-Speaker modes?; 40. RECORDING: Why am I having trouble recording from my LINE IN and MIC jacks?; 41. S/PDIF: The S/PDIF port is treated as just a simple output for the front channels during normal usage (not dvd playback). Does Aureal plan to send the 4 speaker channels through the S/PDIF port in AC-3 Dolby Digital 2/2 mode or even 3/2 mode(front/rear) to allow a S/PDIF connection to a Dolby Digtal home theatre setup to use four speakers?; 42. SPDIF: I installed the 2040 reference drivers and now my SPDIF out is not working. What can I do?; 43. My question was not answered here – whom do I contact for support?